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Customer Service Representative (Full time)
Pinks and Greens, www.PinksandGreens.com , is looking to hire a Customer Care Specialist. We want to hire a bright, energetic individual who is a hard worker and excellent multi-tasker. This is at a start-up company where you will be getting your hands dirty and be involved in everything, so be ready. We need like-minded people to help us: creative, inspired, dynamic, spectacular individuals who believe, like we do, that a woman wants to look good while exercising-whether it be golf, tennis or hitting the gym.
- Process daily orders
- Resolve customer issues in a pleasant & timely matter
- Run daily shipment report
- Interact with customers via phone & instant messaging to assist them with their shopping needs
- Manage customer service ticketing system
- Facilitate return/exchange requests
- Process returns & exchanges
- Bachelor's or Associate's Degree & 1 to 2 years experience in customer service and/or corporate work
- Must have very strong computer knowledge and be a quick learner
- High-energy self-starter as well as collaborative team player
- Must live in NJ (close to Florham Park)
- Must posess excellent communication skills, both written and verbal
- Excellent writing skills
- Strong interest in fashion and/or how to develop a start up business into a success story
- Must have the ability to multi-task
- Knowledge and/or willingness to learn about apparel & fabrics, footwear & accessories